Terms of Sale · NINA Boutique

Article 1 — Purpose

These Terms of Sale govern sales of products offered on nina-cannes.fr by NINA Boutique (Lucio Della Rocca, sole trader, 12 Rue Venizelos, 06400 Cannes — SIRET 348 740 697 00068), "the Seller", to any non-professional customer, "the Customer". Any order implies full acceptance of these Terms.

Article 2 — Products

The products offered (ready-to-wear, accessories, shoes and boutique items) are described as accurately as possible. Photographs are not contractually binding. Products are offered subject to availability.

Article 3 — Prices

Prices are shown in euros, all taxes included. VAT not applicable, article 293 B of the French tax code (VAT-exempt small business): no VAT is charged. Shipping costs are shown before order validation and billed in addition. The applicable price is the one in force at the time of the order.

Article 4 — Order

The Customer selects items, enters their details and confirms the order after reviewing the summary. Payment validation concludes the contract. A confirmation email is sent to the Customer.

Article 5 — Payment

Payment is made online by card via our provider Stripe, with strong authentication (3D Secure). Payment is due immediately. Payment data never passes through our servers and is securely processed by Stripe.

Article 6 — Delivery

Products are delivered in mainland France by Colissimo (tracked), or available for free in-store pickup (12 Rue Venizelos, 06400 Cannes).

Shipping: €6.90; free delivery from €150.
Dispatched within 1–2 business days; estimated delivery 2–3 business days after dispatch.
In-store pickup: free, during opening hours.

In case of delay, contact nina.boutique@orange.fr. Risk passes to the Customer upon delivery of the parcel.

Article 7 — Right of withdrawal

Under articles L.221-18 et seq. of the French Consumer Code, the Customer has 14 days from receipt to withdraw without justification. Details on our Right of Withdrawal page. Return costs are borne by the Customer. Refund within 14 days of recovering the products or proof of return shipment.

Exceptions (art. L.221-28): custom-made or personalised products, and hygiene items (e.g. underwear, earrings) unsealed after delivery, cannot be returned.

Article 8 — Legal warranties

The Seller remains bound by the legal warranty of conformity (art. L.217-3 et seq. Consumer Code) and the warranty against hidden defects (art. 1641 et seq. Civil Code). Contact nina.boutique@orange.fr to exercise these.

Article 9 — Customer service & complaints

For any question or complaint: nina.boutique@orange.fr or +33 6 31 35 95 42.

Article 10 — Consumer mediation

For unresolved disputes, the Customer may use a consumer mediator free of charge: [TO COMPLETE: name of your approved consumer mediator + website — e.g. CM2C, https://cm2c.net]. The EU Online Dispute Resolution platform is also available: ec.europa.eu/consumers/odr.

Article 11 — Personal data

Collected data is necessary to process orders and is handled per our Privacy Policy.

Article 12 — Governing law

These Terms are governed by French law. Failing amicable resolution, disputes fall under the competent French courts.